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Privacy policy

01 General information

The data controller is Gempol Spółka z ograniczoną odpowiedzialnością (limited liability company), NIP: 7123305717, registered address: 96 Zemborzycka Street, 20-445 Lublin, Poland. Data protection is carried out in accordance with applicable legal requirements and data is stored on secure servers.
For the interpretation of terms, the Glossary of Personal Data Protection Policy is applied.
For better understanding of the Privacy Policy, the term “data subject” is replaced by “you” or “service user” and “administrator” is replaced by “we”. The term “GDPR” refers to Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons concerning the processing of personal data and the free movement of such data, repealing Directive 95/46/EC.
We respect your right to privacy and ensure data security. To this end, we use, among other things, a secure communications encryption protocol (SSL).
Personal data provided in forms will be treated confidentially and will not be visible to unauthorized persons.

02 Data Administrator

The Administrator processes only the data voluntarily provided by the Service User in the:

Contact form: name, phone number
Product order form: name, surname, email address, phone number, delivery address.
Wholesale order form: name, email, country, postal code

Personal data is processed:

In accordance with the legal provisions on the protection of personal data.
In accordance with the implemented privacy policy, to the extent and for the purpose necessary to fulfill:
- Legitimate interests (legally justified purposes), provided that the processing does not infringe the rights and freedoms of the data subject.

Rights of individuals with regard to their data:

Any person whose data is processed (if we are the controller) has the right to access, rectify, delete or restrict the processing, object to the processing and lodge a complaint with the supervisory authority.

Contact regarding data processing:

Contact with the person in charge of the processing of personal data can be made by sending an e-mail to office@gempolgroup.com.

Retention of data:

We reserve the right to process your data after the withdrawal of consent only to the extent necessary to pursue possible claims in court or if required by national, EU, or international law.

Sharing of data:

The Administrator has the right to disclose the Service User’s personal data and other data to entities authorized by law (e.g. law enforcement agencies).

Deletion of data:

Personal data may be deleted as a result of the withdrawal of consent or the submission of a legally permissible objection to the processing of personal data.

Data processing:

Personal data will be processed only by persons authorized by the Administrator or by processors with whom we work closely.

03 Cookies

The gempolgroup.com website uses cookies. These are small text files sent by the web server and stored by the browser software on your device. When the browser reconnects to the site, the site recognizes the type of device the user is using. The parameters of cookies allow the server that created them to read the information they contain. Cookies facilitate the use of previously visited Web sites

Information collected includes:

IP address, browser type, language, operating system type, Internet service provider, time and date information, location, and information submitted through the contact form.

Types of cookies used:

Session cookies:
- Stored on the Service User’s device until the end of the session (browser session).
- The stored information is then permanently deleted.
- Session cookies do not provide access to personal or confidential information.
Persistent cookies:
- Stored on the Service User’s device until manually deleted.
- Persistent cookies do not provide access to personal or confidential information.

Use of cookies:

The Administrator uses cookies to:

Configure the website:
- Recognize the Service User’s device and location in order to display the Site in a manner tailored to the Service User’s needs (e.g., font size, page layout).
Improve functionality:
- Optimize website usability and customize content based on user preferences.
Analyze and research:
- Generate anonymous statistics to understand user interactions and improve site structure and content.

External cookies:

The Administrator uses external cookies to:

Collect general, anonymous statistical information through Google Analytics.
Enable interactive social media promotion features through Facebook.com.

Manage cookies:

Users may change their cookie preferences at any time using their browser settings to:
1. Block automatic handling of cookies.
2. Receive notifications when cookies are stored.
Restricting the use of cookies may affect some site features.

04 Purpose and basis of data processing

The purposes of processing your data include:

Legitimate interests, such as the establishment, exercise or defence of claims (Article 6(1)(f) GDPR).
Ensuring security, data archiving, responding to requests and complying with legal obligations.
Sending information related to the activities of the Administrator.

05 Information about forms

The portal collects information voluntarily provided by the user.
It may also store connection parameters (e.g. timestamp, IP address).
Personal data entered in forms are recorded in the registry of the Administrator (GDPR).
Users who fill in the form have the right to access, modify or request the cessation of the processing of their data.

06 Right to object

You have the right to object to data processing at any time.
If the basis for processing was legitimate interest or direct marketing, we will stop processing the data unless there are legitimate grounds overriding your interests, rights or freedoms.